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Showtime Marketing


Las Vegas, Nevada 89107

support@lvseatfillers.com

FAQ

Why can't my membership be in more than one name?

All memberships are singular and can be in one name only. Our reservation system is automated, so, when you log on and choose an event, the name of the person the membership belongs to is automatically put on a report with all others that made a reservation for that show/event. This list is sent to the box office automatically.

Why can't my friend pick up my tickets for me?

Only the person who is the member may pick up tickets. Photo I.D. is required.

Is the annual membership a calendar year or a year from the date you join?

Annual memberships expire a year from the date you join.

Why can't I see what shows/events you offer before I join?

Only current LAS VEGAS SEAT FILLERS members can see the list of shows/events available. We don't which shows are which events will be available for our members at any given time That's what makes it so much fun for our members. We have new shows and events available that's half the fun for all of us!) what we will be getting and when. and even if we did know, we can't tell you, or anyone else for that matter, ahead of time, so as the system remains fair to all members. once the event is officially posted on the site, an email notification may go out to all members at once, letting them know they can log on and reserve, on a first come, first served basis of course.

With that said, we have offered members the opportunity to see all kinds of shows and events, from major productions on the strip, to smaller local community theater, and everything in between.

Once I'm a member, how do I find out what shows/events are available?

There are two ways you can find out what is available. members may log on to the site www.lvseatfillers.com 24/7 and provide their user name and password, then click on the link that says "Get Tickets." We do not know what shows will be available and there may be times we do not have any shows/events to offer.

Additionally, when we do offer a new show/event, we may send an email notification to all members. it is your responsibility as a member to check the site for offerings, email notifications are a courtesy. Some of our show partners may not want everyone to know that they have comp tickets available and therefore....now you see it....now you don't. These tickets are first come first serve so they may show on the site for only a short time and are gone FAST! Keep your eyes on your inbox and open any emails from us as soon as possible!

Can you tell me in advance if you will be getting a show or special event when my friends our in town?

No. These complimentary tickets are given to us by the hotel/producer usually a day or two in advance. We do not know what shows we will have far in advance and the producers may stop our comp tickets at any time. Once the event is officially posted on the site, a notification email may go out to all members at once, letting them know they can log on and reserve, first come, first serve..

I'm a member and I don't see any shows/events listed as available on the site, why?

We offer tickets if, and when, our generous partners make them available. There may be times we have no tickets at all. Holiday weekends and large conventions in town are two situations that the shows are very busy and they are selling tickets! Giving away free tickets is a courtesy to us and they are not obligated to give us any tickets at all. That is why we always say that when you purchase your yearly membership in most cases the very first time you use your membership you have gotten your money's worth. The rest of the year is an added bonus....and it is so much much to see what is new on the site. Most times new shows will offer us tickets to get the "word-of-mouth" started on the show. It really is up to their discretion whether or not they want to extend our membership the opportunity to take part in what they have to offer. That is why we have a very strict NO TOLERANCE FOR BAD BEHAVIOR POLICY. If Hotel Security is called due to a member's bad behavior (or their guest) be assured your membership will be cancelled and NO REFUND will be given.

I received notification for an available show/event but when I log on it isn't available, why?

We get a limited number of tickets, and events offered are on a first come, first served basis. if you log on and you don't see the event you were notified of listed as available any longer, that's because all tickets have been reserved and there are none left.

How do I make a reservation?

Only ACTIVE members may make a reservation to an available show or event. it's all done online and it is up to you. once you become a member (join now!) log on to your account and click "get tickets". If you WERE a member and your membership has expired you are not able to take advantage of the offers until you renew your membership and become ACTIVE.

Why can't I reserve tickets for two shows on the same night?

Unless you can be at two places at one time (don't even try to tell us you can!) we don't allow members to book two shows (within a three and a half hour window of each other) on the same date. members must adhere to the that state a reservation made must be honored. it isn't fair to take tickets out of inventory and not use them, for our partners, or for others that may have wanted the tickets you previously reserved.

Only the house seats member may pick up tickets reserved, as this is the name in which the reservation has been made. we don't want tickets ending up in someone else's hands when they belong in yours, and neither do you! in addition, golf tee times may be redeemed by the house seats member only.

Can I attend an event the more than once?

Tickets are distributed on a first come, first serve, basis. There may be instances when we restrict the number of times you may make reservations for high demand shows/events. if this happens, we will make any restrictions clear in our show/event listing. restrictions can change and vary, even for the same offering, depending on circumstances. Producers LOVE it when you become an avid fan and want to see their show over and over again but there are times when we will restrict the number of times you can attend a show in order to give all of our members a chance to see a particular show.

How do I change the email address, phone number, address, etc. on my account?

Log on to your account and click "modify/edit account" to alter any of this information.

When does my account expire?

Log on and you will see your name, email address, membership level and membership expiration date your membership will expire one year from the date you signed up!

What is the difference between upgrading and renewal of membership? Renewing your membership adds on an additional year's worth of membership from the date you initially joined our "FUN CLUB" Members that renew prior to their expiration date receive a discount for doing so.

Upgrading a membership allows you to go from one member level to a higher membership level. members may upgrade anytime during their membership period for the difference in price to the next membership level.